Product How it works Agent Pricing
Login

Your customers get
answers. Automatically.

UseModra reads every email, looks up orders, drafts replies in your brand voice, and resolves 90% of tickets — before your team has finished their coffee.

Incoming · Inbox
AI Agent · Reasoning
ClaudePowered by Claude
Reading email
Intent: order status
Looking up order #1052
Shopify lookup · matched
Checking tracking
Carrier · in transit
Composing reply
Tone: friendly · DE→EN
Auto-reply · Sent
Reply sent · 38 sec
CONFIDENCE 0.96
"Hi Sara — your order #1052 shipped Wednesday and is currently in transit with DHL. Estimated arrival: Thu, May 2. You can track it here →"
VIA AI AGENT● AUTO-RESOLVED
24/7 Active
< 2 min reply
90% auto-resolved
EU-hosted
Built with the best — integrated in minutes
Shopify
Google
Claude AI
Trusted by 50+ e-commerce brands across Europe
Live preview

Watch your inbox
resolve itself.

One dashboard. Every email triaged, replied, and learned from in real time — with humans in the loop only when it actually matters.

app.usemodra.com / inbox

Today, Apr 30

All systems running · last sync 4s ago
Live
Emails processed
1,247↑ 18%
Avg. response
1m 42s↓ 96%
vs. 47h industry avg
Auto-resolved
91%↑ 4pt

Live feed

● STREAMING

Satisfaction

30 DAYS
4.8/5
Replies rated 👍1,824
Languages handled14
Escalation rate9.2%
How it works

From signup to auto-resolved
in four steps.

STEP 01

Connect your store

One-click OAuth with Shopify, Woo, BigCommerce, or Magento. We pull orders, customers, and inventory in seconds.

$ usemodra connect store
→ Detected: shopify.com
→ Importing 2,847 orders…
✓ Connected in 4.2s
STEP 02

Link your Gmail

Securely connect your Gmail in one click. Read-only at first — until you flip the switch.

support@yourstore.com● LINKED
READ + REPLY · OAUTH 2.0
STEP 03

AI learns your brand

Drop in your tone-of-voice, FAQs, and policies. The agent calibrates to sound exactly like you.

Brand voice · friendly
Refund policy · 30 days
FAQ · 142 entries
STEP 04

Go live in 10 minutes

Flip the agent on. It starts triaging immediately, replying within minutes, escalating when uncertain.

Agent online10:24 · LIVE
The agent

One agent, six superpowers.

Your AI doesn't just reply. It reads, reasons, and acts — wired directly into the tools that run your store.

Modra
Read emails
Look up orders
Check tracking
Create discount codes
Detect language
Escalate when unsure
Before & after

From inbox chaos
to quiet operations.

Watch the moment your support transforms — from frantic firefighting to silent, automated calm.

BEFORE

Drowning in tickets.

Every morning a fresh wall of unread mail. Replies copied from a Notion doc. Customers waiting two days for a tracking link.

Sara K.
Where is my order #1052?
2d ago
Tomás L.
Refund requested 3 times
4d ago
Marta R.
Wrong size — frustrated
1d ago
Inès C.
Cancel my subscription!!
6h ago
+ 142 more
unread in queue
...
48h
Avg reply time
3.1/5
CSAT
AFTER

Calm. Resolved. Quiet.

The agent runs at night, on weekends, in 14 languages. Your team only sees the 9% of tickets that actually need a human.

Sara K.
Reply sent · order #1052 tracked
38 sec
Tomás L.
Refund issued via Shopify
52 sec
Marta R.
Replacement label generated
1m 04s
Inès C.
Cancellation confirmed + win-back
47 sec
Lucas M.
Escalated to human · sensitive
12 sec
< 5m
Avg reply time
4.8/5
CSAT
Pricing

One agent. Four plans.

Cancel anytime. No setup fees. Each AI reply counts as one credit — auto-replies, "Generate with AI" and re-syncs each use 1. Manual replies and escalations are free.

Starter
49/mo

For small stores testing automated support.

  • Up to 500 AI replies/mo
  • 1 inbox · 1 store
  • Auto-reply + escalation
  • Order tracking lookup
  • Discount-code generation
  • Email support
Get access
Scale
199/mo

For high-volume stores with more customers.

  • Up to 5,000 AI replies/mo
  • 1 inbox · 1 store
  • Auto-reply + escalation
  • Order tracking lookup
  • Discount-code generation
  • Priority support
Get access
Enterprise
449/mo

For large stores with high email volume.

  • Up to 15,000 AI replies/mo
  • 1 inbox · 1 store
  • Auto-reply + escalation
  • Order tracking lookup
  • Discount-code generation
  • Dedicated support
Get access