AI that reads your emails, understands the question, looks up the order, and sends a professional reply. All within minutes. 24/7.
UseModra handles the repetitive questions so you can focus on growing your business.
AI classifies every incoming email instantly — order tracking, complaints, returns, wrong product, shipping questions. Then writes a professional, empathetic reply with the right order details.
Looks up orders, checks tracking status, and creates discount codes — all automatically. When a customer asks about their order, AI has the answer ready.
When AI isn't sure, it doesn't guess. The email stays unread in your inbox. You only handle what truly needs a human touch. No wrong answers, ever.
Link your store so AI can look up orders and tracking info.
Two clicks to connect your support email. That's it.
Quick call to configure your flows, tone and policies.
AI starts handling emails 24/7. Monitor from your dashboard.
No. Replies come from your own Gmail address in a natural, professional tone. Your brand, not ours.
It won't. When AI isn't confident, it doesn't reply. The email stays unread in your inbox for you to handle.
Order tracking, product complaints, return requests, wrong product received, and shipping questions. Everything else gets escalated.
Yes. UseModra connects to your Shopify admin to look up orders, check tracking, and create discount codes.
Yes. No contracts, no lock-in. Cancel from your dashboard whenever you want.
Emails are checked every 5 minutes. Most customers get a reply within minutes, 24/7.
Let AI handle the repetitive work. You focus on what matters.